Purpose. Process Efficiency, Process Improvement, Problem Solving, Service Improvement. Target Participants or Users: Program Managers, Program Directors, Superintendents, Safety Officers, Chief...
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The City Government of Valenzuela has embraced digital transformation to address inefficiencies in public service delivery through three key innovations: DotBot, V-Alert, and VAL-U CFEI.
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Amid growing challenges such as rising water demand, MWSS-CO implemented customer-centered service hubs and evidence-based satisfaction measures.
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PEZA's one-stop-shop facility consolidates critical services such as business permits, environmental clearances, and import/export documentation.
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The Department of Trade and Industry's (DTI) Drive for GovTech addresses systemic inefficiencies in Philippine government–business interactions, particularly the complex, multi-step processes for business registration and compliance.
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The Department of Information and Communications Technology (DICT) is driving the Philippines' transformation into a digitally empowered nation by introducing innovative e-Government initiatives.
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OMSIS is an electronic platform aligned with international standards that provides organized, easily accessible chart corrections.
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The future of work swept in sooner than expected, accelerated by COVID-19, creating an urgent need for new maps, new mindsets, new strategies-- and most importantly, a trusted guide to take us on this journey. That guide is Jeff Schwartz. A founding partner of Deloitte Consulting's Future of...
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International Advisor to OECD, Paris, Professor in Public Management Development Program, Development Academy of the Philippines
Bio: Dr. Brian Marson is a professor in the Public Management Development Program, Development Academy of the Philippines, and international advisor to OECD, Paris, France and the APO in Tokyo. He is also President of the Public Service Excellence Institute of Canada, and co-founder and Senior...
READ MORE →The Public Sector Productivity Webinars provide a cost-efficient learning platform to explore concepts, tools, and techniques relevant to public sector productivity.
VIEW ALL WEBINARSLearn how the SMART Work Model boosts productivity in government teams.
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Use behavioral nudges to encourage better decision-making in public services.
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